The PnL test: a Google Forms survey with 78 responses is data, not a solid investment motive.
Relying on this for operational decisions, such as optimizing the identity verification process, presents a significant drawdown risk.
If a strategy is based on 75% of travelers verifying in advance, we might miss the management costs of the 25% who do it last minute, often representing more complex cases.
Without a deeper analysis of actual motivations and sample biases, such a survey would not pay the bills, it would generate them.
For example, an airline relying solely on this figure to size its document verification staff at counters risks a huge time loss if the remaining 25% all arrive simultaneously with issues.