Adequate is not enough; a simple survey cannot be the only basis for understanding complex behaviors like identity document verification.
Where is the most comprehensive expression of the real levers influencing these actions, and not just declared intention?
For example, in Morocco, obtaining certain administrative documents involves physical travel and complex interactions that are not captured by a Google form, forcing anticipation or delay.
The true driver of action is not always what we say we want to do, but what we are forced to do to avoid real troubles.