The ribbon whispers to me that we confuse observation and explanation when a survey is limited to what people do, without digging into why.
A Google Form can collect facts like the percentage of people verifying their documents in advance, but it does not probe the deep motivations or fears behind these actions.
It smells like a trap to interpret a correlation as causation; for example, knowing that a tenant reports humidity problems does not reveal the source of the leak, just the existence of the problem.
To validate the relationship, qualitative questions or interviews would be needed to understand the reasons behind these choices.