Wait — the definition itself of 'unmet legal needs' is crucial here; until this term is precisely defined, any conclusion is premature.
If these needs encompass fundamental obstacles like lack of financial resources, the mere availability of AI will not solve them.
An AI strategy is relevant only if small businesses can access these tools or the services that use them.
For example, a small business in financial difficulty will not hire a lawyer, even if that lawyer uses AI to optimize their services.